Exceptional Customer Care
At Westmana, we take care of you so you can move into a home that satisfies you 100%!
We pride ourselves on creating residences that feature exceptional design, solid construction and quality finishes delivering our home buyers exceptional homes with outstanding service.
Homeowner Orientation
Shortly before you take possession of your new Westmana home, a customer service field manager will lead you through a detailed, room-by-room orientation.
You’ll learn all the ins and outs of your new home, any special instructions for your appliances and home systems, maintenance, and cleaning tips, and lots of other helpful information.
Your Homeowner’s Manual contains most of this information, and provides a place for you to keep notes, appliance warranties, and all other material relevant to your new home.
During your orientation, you’ll also learn how the customer service request process Customer Care manager, you’ll inspect every room of the home to look for any items that need attention. These will be addressed immediately.
Homeowner Warranty
New home buyers get third-party home warranty insurance. To find out more about our 2-5-10 Home Warranty Insurance, please click on the link below:
Two-Five-Ten Year Warranty Insurance ( 33KB PDF)
You can email your Customer Care manager at CustomerCare@Westmana.com
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